SHIPPING POLICY
Welcome to Ascending Gem! We are delighted to provide you with a variety of unique spiritual and healing products, as well as coaching sessions tailored especially for women. To ensure a smooth and satisfying shopping experience, please review our shipping policy below.
Shipping Timeframe
- Processing Time: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
- Shipping Time: Once your order is processed, the shipping time depends on the chosen shipping method.
Shipping Methods and Rates
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-4 business days.
- Overnight Shipping: Delivery within 1-2 business days.
*Shipping rates are calculated based on the shipping method selected at checkout. You will see the exact shipping cost before completing your purchase.*
Shipping Restrictions
- Domestic Shipping Only:** At this time, we only offer shipping within the United States. We do not offer international shipping.
Shipping Address
- Please ensure that your shipping address is correct and complete at the time of purchase. Ascending Gem is not responsible for packages delivered to an incorrect or incomplete address provided by the customer.
Delays and Issues
- If there are any significant delays or issues with your order, we will notify you via email as soon as possible.
Damaged or Lost Packages
- If your package is lost or damaged during shipping, please contact us immediately at [sunmofa@ascendinggem555.com] so we can assist you with a replacement or refund.
Thank you for shopping with Ascending Gem! We appreciate your business and are committed to providing you with exceptional products and service. If you have any questions or need further assistance, please do not hesitate to contact us.
Contact Us
- Email: [sunmofa@ascendinggem555.com]
- Phone: +1 804-938-1807
- Business Hours: Monday - Friday, 9 AM - 5 PM EST
Warmest regards,
Ascending Gem